Refund policy

🔄 Return & Refund Policy

We believe in creating purpose-driven gear that fuels transformation — but because every item is custom printed, we can only accept returns for certain issues. There is no restocking fee and shipping is free.

We accept returns or refunds only if:

  • The item is defective, damaged, or misprinted

  • You contact us within 7 days of receiving your order

  • You provide photos of the issue for verification

We do not accept returns for:

  • Incorrect sizing or buyer’s remorse

  • Delays caused by shipping carriers

Need help?
Email us at support@ascensumwear.com with your order number and a clear photo of the issue. We’ll take care of you.